Accessibilty
Our Commitment to Accessibility
At MILIM, we are committed to making our custom jewelry and luxury shopping experience accessible to everyone. We believe that all customers, regardless of ability or assistive technology, should be able to explore our site, view our collections, customize items, and complete purchases with ease.
Whether you use a screen reader, keyboard navigation, a magnifier, voice recognition software, or switch control, we strive to ensure My Milim.com offers a seamless and inclusive experience.
How We Accomplish Our Goals
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We adhere to the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA as our target standard for accessibility.
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Our team of designers, developers, and usability specialists continuously work to identify and remove accessibility barriers.
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We engage with accessibility experts and user‑feedback to evaluate our site’s performance and functionality across devices and assistive technologies.
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We regularly test our site for accessibility, make improvements, and monitor new technologies and best practices for inclusive e‑commerce.
Steps We’ve Taken to Improve Accessibility
Some of the key measures implemented on My Milim.com include:
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Structural Mark‑up: We use proper headings, lists, and landmarks so assistive technologies can navigate our content efficiently.
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Text Alternatives: We are working to ensure all meaningful images, product photos, icons and multimedia include descriptive alt text, captions or transcripts as appropriate.
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Keyboard Access: We design our site so that all interactive functions (menus, filters, product customizers, checkout) can be accessed via keyboard alone.
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Consistent Experience: Our navigation and layout remain consistent across pages, so once you learn how to use our site, you can feel confident navigating all sections.
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Responsive Design: Our site is built to work on a wide range of devices, screen sizes, and orientation settings, ensuring accessibility whether you shop on desktop, tablet or mobile.
Feedback and Assistance
If you encounter any accessibility issues, or if you have suggestions on how we can improve, please let us know. We value your feedback and will do our best to respond and address your concerns.
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Email us: support@mymilim.com
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Contact form: My Milim.com → “Contact Us” or at the bottom of this page.
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We aim to respond within 3 business days and make necessary changes as soon as possible.
Limitations & Third‑Party Content
While we strive for full accessibility, some parts of our website may incorporate third‑party content (widgets, plug‑ins, embedded media) that we do not directly control. We evaluate these components and work with providers to improve accessibility, but if you discover an issue we can’t correct immediately, we invite you to contact us.